The Greek Ombudsman is a constitutionally sanctioned Independent Authority. It was founded in October 1998 and operates under the provisions of Law 3094/2003. The Ombudsman provides its services to the public free of charge, and received more than 41.865 complaints during its five first years of operation (from 1 October 1998 to 31 December 2002).
The Greek Ombudsman investigates individual administrative actions or omissions or material actions taken by government departments or public services that infringe upon the personal rights or violate the legal interests of individuals or legal entities.
Before submitting a complaint to the Greek Ombudsman, the complainant should first come into contact with the public service involved with his or her case. Only if the problem is not resolved by the service concerned should a complaint be submitted to the Ombudsman.
The offices of the Greek Ombudsman are in Athens (Hadziyanni Mexi 5, near the Hilton Hotel, Postal Code 115 28), where complaints are accepted from anyone, regardless of nationality, who has a problem with a Greek public service, anywhere in Greece or abroad. The office is open from 8.30 a.m. to 2.00 p.m. from Monday to Friday. Complaints may also be submitted by fax: (210) 72 92 129.
Address: Hadziyanni
Mexi 5 115 28, Athens
Tel.: +30 210 - 72 89 600
Fax: +30 210 - 72 92 129
